Operational Risk Management 
PSS Operational Risk Management Services are designed to provide protection for people, assets, operations and reputation through an approach focussed on mitigating risk and not simply planning for a bad event to occur.

Our approach is simple yet effective - we look at all aspects of our client's situation and develop strategies that will maintain safety and keep the business operating. We use plain English language that is not confused by the overuse of abbreviations and acronyms and our strategies and plans are designed to be simple and easy to follow during normal business and during crisis.

Our services range from maintaining protection and security in the operating environment to ensuring the workplace is safe to assisting in the preservation of the health and wellness of individual employees.

Operating Environment
  • Information, analysis and briefing papers on country, regional and human factors in environments that are remote or difficult or have been subject to conflict, disaster or other turmoil
  • Threat and vulnerability assessments for people, assets, operations and reputation
  • Risk treatment strategy development and implementation
    • Mitigation - avoid, retain, reduce, share, transfer
    • Security and protection initiatives
    • Community engagement and inclusion initiatives
    • Training and pre-deployment preparation
    • Travel planning and management
    • Tracking and monitoring of people and assets
  • Trauma medical response and evacuation
  • Crisis response planning, training and implementation
  • Post incident investigation
Workplace Health and Safety
  • Advice on compliance requirements, standards and codes of practice applicable to various areas of operations
  • Policy and Safety Management System development
    • Commonwealth Work Health Safety Act 2011 (and Regulations)
    • State and Territory based Legislation and Regulations
    • AS/NZ 4801:2001 & AS/NZ 4804:2001 - Occupational Health and Safety Management Systems
    • AS/NZ 31000:2009 - Risk Management
  • Workplace Inspections, Safety Surveys and Safety Audits
  • Development and Implementation of of OHS/WHS plans
  • Emergency and crisis preparedness and response
  • Monitoring, measurement and review
Individual Health and Wellness
  • Pre-employment medical, drug / alcohol and fitness screening
  • Routine medical treatment and first aid
  • Fitness and recreation facilities and activities
  • Allied health services including exercise physiology, physiotherapy, dietetics, psychology and podiatry
  • Rehabilitation, back to work programs and workplace assessments
Our services are tailored to the environment, needs, staffing and intended outcomes of clients (one size does not fit all). Our input can be extensive or narrow in scope and cover:
  • Advice - on how to protect people, assets,operations and reputation
  • Planning - for operations in various environments and workplaces
  • Implementation - of projects on behalf of clients or provision of people to supplement an existing workforce
  • Recovery - of projects that have stalled or failed and need to be rescued and completed